Overcoming Sales Objections

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With this course, participant will be able to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

Learning Outcomes

By the end of this course, participants should be able to:

  • Understand the factors that contribute to customer objections.
  • Define different objections.
  • Recognize different strategies to overcome objections.
  • Identify the real objections.
  • Find points of interest.
  • Learn how to deflate objections and close the sale.

Course Modules

Module Name  
Module One: Getting Started  
Module Two: Three Main Factors  
Module Three: Seeing Objections as Opportunities  
Module Four: Getting to the Bottom  
Module Five: Finding a Point of Agreement  
Module Six: Have the Client Answer Their Own Objection  
Module Seven: Deflating Objections  
Module Eight: Unvoiced Objections  
Module Nine: The Five Steps  
Module Ten: Dos and Don’ts  
Module Eleven: Sealing the Deal  
Module Twelve: Wrapping Up  
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BM OSO 086 A
Fees: $9.99

Do you have more questions?

Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

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Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.