Negotiation Skills

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

This course will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Learning Outcomes

By the end of this course, participants will be able to: 

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Course Modules

Module Name  
Module One: Getting Started  
Module Two: Understanding Negotiation  
Module Three: Getting Prepared  
Module Four: Laying the Groundwork  
Module Five: Phase One — Exchanging Information  
Module Six: Phase Two — Bargaining  
Module Seven: About Mutual Gain  
Module Eight: Phase Three — Closing  
Module Nine: Dealing with Difficult Issues  
Module Ten: Negotiating Outside the Boardroom  
Module Eleven: Negotiating on Behalf of Someone Else  
Module Twelve: Wrapping Up  
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HU NS 017 A
Fees: $9.99

Do you have more questions?

Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

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