Negotiation Skills
You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.
- 12 Moduls / 3 Weeks
- Intakes: Asynchronous, Apply to Enroll
Overview
This course will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
Learning Outcomes
By the end of this course, participants will be able to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
Course Modules
Module Name | ||
---|---|---|
Module One: Getting Started | ||
Module Two: Understanding Negotiation | ||
Module Three: Getting Prepared | ||
Module Four: Laying the Groundwork | ||
Module Five: Phase One — Exchanging Information | ||
Module Six: Phase Two — Bargaining | ||
Module Seven: About Mutual Gain | ||
Module Eight: Phase Three — Closing | ||
Module Nine: Dealing with Difficult Issues | ||
Module Ten: Negotiating Outside the Boardroom | ||
Module Eleven: Negotiating on Behalf of Someone Else | ||
Module Twelve: Wrapping Up | ||
. |
Do you have more questions?
Contact us
1050 West Lakes Drive, # 225
West Covina, CA 91790
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.