Emotional Intelligence at Work

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

  • 12 Moduls / 3 Weeks
  • Intakes: Asynchronous, Apply to Enroll

Overview

This course will introduce to you the ideas and techniques for increasing your emotional intelligence. Many occupations are based on high emotional intelligence.  Many service occupations require high levels of IQ.  These skills are also widely desired by all employers as these employees are better communicators.  They are good at relationships and conflict resolution, which are very useful in the workplace.

Learning Outcomes

This course is designed to help you in the following ways:

  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.

Course Modules

Module Name  
Module One: Getting Started  
Module Two: Introduction to Emotional Intelligence  
Module Three: Benefits  
Module Four: Social Skills  
Module Five: Reducing Anxiety and Stress  
Module Six: Conflict Resolution  
Module Seven: Relationship Management  
Module Eight: Overcoming Obstacles at Work  
Module Nine: Building Rapport  
Module Ten: Nonverbal Communication  
Module Eleven: Emotional Awareness and Empathetic Accuracy  
Module Twelve: Wrapping Up  
.  
HU EIW 062 A
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Fees: $19.99
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Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

How to Apply?

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  • You Apply

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

  • We Connect

After you submit your application, an admissions representative will contact you and will help you to complete the process.

  • You Get Ready

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

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