Delivering Constructive Criticism

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

  • 12 Moduls / 3 Weeks
  • Intakes: Asynchronous, Apply to Enroll

Overview

Constructive criticism can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give. It can often involve various emotions and feelings, which can make matters delicate. But when management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.

Learning Outcomes

By the end of this course, participants will be able to: 

  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Determine the appropriate atmosphere in which it should take place
  • Identify the proper steps to be taken during the session
  • Know how emotions and certain actions can negatively impact the effects of the session
  • Recognize the importance of setting goals and the method used to set them
  • Uncover the best techniques for following up with the employee after the session

Course Modules

Module Name  
Module One: Getting Started  
Module Two: When Should Feedback Occur?  
Module Three: Preparing and Planning  
Module Four: Choosing a Time and Place  
Module Five: During the Session (I)  
Module Six: During the Session (II)  
Module Seven: Setting Goals  
Module Eight: Diffusing Anger or Negative Emotions  
Module Nine: What Not to Do  
Module Ten: After the Session (I)  
Module Eleven: After the Session (II)  
Module Twelve: Wrapping Up  
.  
BM DCC 0123 A
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Fees: $9.99
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1050 West Lakes Drive, # 225
West Covina, CA 91790

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  • You Apply

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  • We Connect

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  • You Get Ready

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

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