Crisis Management




You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

Crisis management is as important as finance management, personnel management, etc.  Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company.  Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

Learning Outcomes

At the end of this course, participants should be able to:

  • Identify potential risks
  • Understand the myths behind workplace violence
  • Define escalation and identify examples
  • Learn concerning behaviors
  • Know what a trigger is and how that can escalate
  • Understand the proper response to an event

Course Modules

Module Name  
Module One: Getting Started  
Module Two: Crisis  
Module Three: Workplace Violence  
Module Four: Myths  
Module Five: Escalation  
Module Six: Concerning Behaviors  
Module Seven: Domestic Violence Indicators  
Module Eight: Triggers of Workplace Violence  
Module Nine: Conflict Dangers  
Module Ten: Response  
Module Eleven: Strategies  
Module Twelve: Wrapping Up  
.  
HU CM 050 A
Fees: $19.99

Do you have more questions?

Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

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