Creative Problem Solving

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

Welcome to the Creative Problem Solving workshop. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Learning Outcomes

By the end of this program, participants will be able to: 

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving 
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Course Modules

Module Name  
Module One: Getting Started  
Module Two: The Problem Solving Method  
Module Three: Information Gathering  
Module Four: Problem Definition      
Module Five: Preparing for Brainstorming  
Module Six: Generating Solutions (I)  
Module Seven: Generating Solutions (II)  
Module Eight: Analyzing Solutions  
Module Nine: Selecting a Solution  
Module Ten: Planning Your Next Steps  
Module Eleven: Recording Lessons Learned  
Module Twelve: Wrapping Up  
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HU CPS 019 A
Fees: $12.99

Do you have more questions?

Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.