Communication Strategies

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This course will help participants understand the different methods of communication and how to make the most of each of them.

Learning Outcomes

By the end of this course, participants should be able to:

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

Course Modules

Module Name  
Module One: Getting Started  
Module Two: The Big Picture  
Module Three: Understanding Communication Barriers  
Module Four: Paraverbal Communication Skills  
Module Five: Non-Verbal Communication  
Module Six: Speaking Like a STAR  
Module Seven: Listening Skills  
Module Eight: Asking Good Questions  
Module Nine: Appreciative Inquiry  
Module Ten: Mastering the Art of Conversation  
Module Eleven: Advanced Communication Skills  
Module Twelve: Wrapping Up  
.  
HU CS 018 A
Fees: $12.99

Do you have more questions?

Contact us

1050 West Lakes Drive, # 225
West Covina, CA 91790

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.