Facilitation Skills
You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.
- 12 Moduls / 3 Weeks
- Intakes: Asynchronous, Apply to Enroll
Overview
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, facilitation can make any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.
Learning Outcomes
At the end of this course, participants should be able to:
- Define facilitation and identify its purpose and benefits.
- Clarify the role and focus of a facilitator.
- Differentiate between process and content in the context of a group discussion.
- Provide tips in choosing and preparing for facilitation.
- Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.
- Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
- Provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups.
- Define what interventions are, when they are appropriate, and how to implement them.
Course Modules
| Module Name | ||
|---|---|---|
| Module One: Getting Started | ||
| Module Two: Understanding Facilitation | ||
| Module Three: Process vs. Content | ||
| Module Four: Laying the Groundwork | ||
| Module Five: Tuckman and Jensen’s Model of Team Development | ||
| Module Six: Building Consensus | ||
| Module Seven: Reaching a Decision Point | ||
| Module Eight: Dealing with Difficult People | ||
| Module Nine: Addressing Group Dysfunction | ||
| Module Ten: About Intervention | ||
| Module Eleven: Intervention Techniques | ||
| Module Twelve: Wrapping Up | ||
| . |
Do you have more questions?
Contact us
1050 West Lakes Drive, # 225
West Covina, CA 91790
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.