Administrative Office Procedures

 

 

 

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Overview

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

Learning Outcomes

At the end of this course, participants should be able to:

  • Organize a binder
  • Develop procedures
  • Prepare checklists
  • Understand succession planning
  • Collect the correct tools

Course Modules

Module Name  
Module One: Getting Started  
Module Two: Why Your Office Needs Adminstrative Procedures  
Module Three: Gathering the Right Tools  
Module Four: Identiyfing Procedures to Include  
Module Five: Top Five Procedures to Record  
Module Six: What to Include in Your Binder (I)  
Module Seven: What to Include in Your Binder (II)  
Module Eight: Organizing Your Binder  
Module Nine: What Not to Include in the Procedure Guide  
Module Ten: Share Office Procedure Guide  
Module Eleven: Successfully Executing the Guide  
Module Twelve: Wrapping Up  
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Code: BM AP 02 A
Fees: $9.99

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1050 West Lakes Drive, # 225
West Covina, CA 91790

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